What is TrueHome?
TrueHome is the name for ASK4’s unique connectivity solution for build-to-rent, combining fast, reliable connectivity with pervasive, site-wide coverage and a managed service.

The build-to-rent sector has unique requirements ranging from being able to provide a welcoming, home-like experience for residents from the moment they move in, to providing high quality amenities and facilities to enhance the living environment.

TrueHome connectivity delivers the best Internet solution for build-to-rent residents while contributing to a building’s community by allowing seamless site-wide connectivity to a personal and private network. TrueHome enables freedom and flexibility whether using fitness trackers in the on-site gym, taking meetings in a shared workspace or streaming content in their apartment, making a whole building feel like a home.

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La manière intelligente de connecter vos résidents

Les solutions intelligentes d'ASK4 sont conçues spécifiquement pour les bâtiments multi-locataires, permettant aux résidents et aux équipes de vivre leur vie et de travailler de manière productive.  

Faster setup
Residents can get online from the moment they move in with quick and easy signup.
Gestion de bout en bout
Éliminez le stress de vos équipes grâce au service entièrement géré par ASK4, depuis l'installation et la livraison jusqu'à l'assistance et la maintenance.
Toujours disponible, entièrement pris en charge
Fast, reliable Internet with round-the-clock support maintains the integrity of your brand, and ours.
Simplified billing
Include connectivity in your rental value or ASK4 can bill the resident directly, depending on what works for you.
Enhanced experience
Seamless connectivity fostering happiness, wellbeing and productivity.
Feuilles de route technologiques
L'approche proactive d'ASK4 signifie que vous resterez toujours à l'avant-garde lorsqu'il s'agit d'alimenter vos opérations.
Technical expertise
Specialist guidance throughout planning, design, construction, or retrofit phases.
Future-proofing
An infrastructure ready for whatever smart tech you, or your residents choose to deploy.
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A managed service
ASK4 maintains and optimizes your residents' connectivity, ensuring reliability, security, and performance while freeing up your teams to do what they do best.

ASK4’s managed service is designed specifically for multi-tenant buildings, and perfectly meets the needs of residents, operators and investors. Supporting unlimited devices and guest access, as well as multi-channel, multilingual 24/7/365 customer support for maximum convenience and assistance precisely when needed.

Building operators benefit from dedicated staff networks, on-going client support, as well as ASK4’s proactive approach to setting out technology roadmaps to ensure their buildings are future-proofed. We partner with our clients to understand their ambitions and objectives, who their residents are, and the type of experience they want to deliver.

More than just a router
Site-wide, reliable and secure connectivity, allowing residents to connect wether in their apartments or in amenity spaces.

Residents have access to super-fast, reliable and pervasive WiFi coverage from the moment they move in, alongside 4Network, ASK4’s award winning solution that enables wired and wireless devices to connect and interact in a secure way via a private network. They can connect in seconds after signing up and choosing the package and speeds that best suits their needs.

Partners and affiliations

ASK4 is proudly partnered with a number of industry organizations, helping to keep us ahead of the curve of the trends and issues that impact our clients.

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ASK4 et Greystar travaillent ensemble depuis de nombreuses années. En janvier 2021, lorsque Greystar a cherché un nouveau fournisseur de solutions informatiques, il n'a pas eu besoin de chercher bien loin. ASK4, qui connaissait déjà très bien l'entreprise, ses employés et son mode de fonctionnement, était prêt à les aider.
En raison de la taille et de la nature de l'organisation, Greystar dispose d'un personnel et d'appareils répartis sur une vaste zone géographique. Il est extrêmement important pour Greystar de s'assurer qu'elle fournit une expérience utilisateur cohérente et qu'elle respecte ses propres politiques internes de conformité en matière de sécurité informatique. Les appareils doivent être gérés de manière centralisée, mis à jour en direct et surveillés de manière proactive.
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"ASK4 agit comme notre département technologique externalisé, mais les excellentes relations que nous avons établies font qu'ils se sentent comme des membres de notre équipe. Ils comprennent nos objectifs, notre façon de travailler et sont très proches de notre personnel".
DAN DOWLING
Dan Dowling
Directeur de l'infrastructure informatique, Greystar International